SEEMI is committed to respecting your privacy and to complying with
applicable data protection and privacy laws. This Data Privacy Statement
is provided to help you understand how we may collect, use, protect, and
otherwise deal with your personal information.

You acknowledge that by providing your personal information to SEEMI, you
consent to the processing of your data in accordance with this Data Privacy

This Privacy Statement covers all SEEMI businesses and entities in all
countries in which it operates, inclusive of Canada, the United States,
Jamaica, and the Statement applies with the necessary modifications to such
other countries and jurisdictions as SEEMI may into the future conduct its

Personal Information Collection

SEEMI collects and uses your personal information with your knowledge and
consent and typically when you:

– Use SEEMI’s wide range of products and services that are offered or
for which you may choose to opt-in;
– Make customer enquiries, register for information or other services;
– Respond to communications from us (such as SMS, emails, questionnaires
or surveys);
– Interact with SEEMI’s websites such as submitting an application form,
completing survey form, use online services, shop online.
– Participate on SEEMI’s social media pages such as Facebook;
– Participate in SEEMI’s promotional events, incentive or loyalty
– Provide information through SEEMI’s customer sales, promotional or
other initiatives

Types of Information Collected

The types of personal information that SEEMI may collect include, but are
not limited to:

– contact information (such as name, address, email address and
telephone number)
– identification information number or social security number, driver’s
license, date of birth)
– demographic information (such as age range, marital status, gender)
– photographs such as those that you may submit for contests or prize
winning competitions
– product specific information (such as preference, closed user group
(CUGs), friends and family who you chose to include in your service plan,
credit limit)
– banking information (such as direct debit, credit card information)
– service account information (such as history, credit information,
billing, loyalty points)


Any personal information collected by SEEMI will be used in support of the
intended purposes stated at the time at which it was collected, and subject
to any preferences indicated by you. We may otherwise use your personal
information to assist with service related issues, technical support,
billing purposes, to enhance your customer service experience by providing
you with specific products and services tailored to meet your needs, for
general marketing campaigns, network protection, legal and regulatory

Mobile Applications

SEEMI may from time to time offer and request your participation in various
mobile applications to enhance user experience, and product access. If you
chose to register for an application, we may obtain information about you
and/or your mobile device. SEEMI will use the information collected in
accordance with this Privacy Statement. You may stop the collection of
your personal information at any time by uninstalling the relevant
applications for which you have registered or contact us and make a request
to opt-out.

SEEMI may also offer applications developed by third parties to enrich your
experience. When you download a third party application to your mobile
device, the third party affiliate may collect information about you in
connection with your download or use of that application. SEEMI is not
responsible for the collection or use of information by third party
application. SEEMI recommends that you carefully review the privacy
statement of each third party application prior to downloading or using

Linked Sites

SEEMI’s websites may contain links to third-party sites not controlled by
SEEMI or covered by this Privacy Statement, such as those belonging to
SEEMI dealers, co-branded websites offered in conjunction with a business
partner, or independent product review sites. SEEMI recommend that you
check the Privacy Statement of other sites you visit before providing any
personal information.

SEEMI Dealers

When you buy products from a SEEMI will share your information with its
dealer, and the dealer may share your information with such other entities
as may be required to deliver the products you purchase to you. While
SEEMI encourages its dealers to ensure full compliance with all applicable
data privacy or data protection laws and policies, and has provided
information to our dealers relating to non-disclosure obligations, SEEMI is
not responsible for dealers’ compliance with applicable laws.


SEEMI does not sell, trade, transfer or otherwise share your personal
information except in the following instances:

– as required by law, such as in conjunction with a subpoena, government
inquiry, litigation, dispute resolution or similar legal process;
– when we believe in good faith that disclosure is necessary to protect
our rights, protect your security, investigate fraud or respond to a law
enforcement request;
– with SEEMI product and service providers.
– with our business partners for SEEMI’s marketing activities, in such
case no specific personally identifiable information is provided, as such
information is generally aggregated;
– with third parties for research and development purposes;
– with our subsidiaries and affiliates such as SEEMI dealers;

Third parties must in all cases agree to a strict duty to keep all personal
information confidential and to use it only for the purpose for which it
was obtained.

Data Transfer

SEEMI will endeavor to ensure adequate commercial agreement is established
with third party affiliates where cloud computing services are engage, or
when exporting data to countries in accordance with applicable legislation
governing different territories. SEEMI also ensures secure data
transfers using well-known security technologies and practices to secure
data from unauthorized access or interception. However, please be aware
that communications over the public Internet, such as emails/webmails,
facsimile, are not secure unless they have been encrypted. Your
communications may route through a number of countries before being
delivered – this is the nature of the World Wide Web/Intranet. SEEMI cannot
accept responsibility for any unauthorised access or loss of personal
information that is beyond our control.

Data Retention

SEEMI retains data for a specific period of time required, however certain
data can be retained for longer periods as required by the laws of the
territory within which the specific service is operated.


We are concerned about safeguarding the confidentiality of your
information. We provide physical, electronic, and procedural safeguards to
protect information we process and maintain. For example, we limit access
to this information to authorized employees and who need to know that
information in order to operate, develop or improve our services. Where
advisable, we also engage well-known technologies including but not limited
to firewalls, intrusion detection, SSL (Secure Sockets Layer), routine
network vulnerability assessment and 24 x 7 monitoring of its network.
Please be aware that although we endeavor to provide reasonable security
for information we process and maintain, no security system can prevent all
potential security breaches.

Cookies/Tracking Technologies

SEEMI websites use common Internet technologies, such as cookies and web
beacons, to keep track of user interaction with the sites, to remember user
preferences and to maximize the user experience and performance of the
website and services. For example, using cookies on our websites provides
benefits to you, such as allowing you to autofill fields on forms, provide
details of last time you login online. If you choose to decline cookies,
some of the functionality of a website may be impaired.

Privacy Support & Inquiries
If you have concerns or questions regarding this Privacy Statement or if
you wish to update your personal information or stop the collection of your
personal information, please contact us at

Changes to Privacy Statement

SEEMI reserves the right to amend or modify this Privacy Statement at any
time and in response to changes in applicable data protection and privacy
legislation. Notice of any such change along with the revised policy will
be posted on our website.

Effective date: March 31, 2017